Need Help Logging In?

The new version of Internet Explorer has changed the default handling of cookies making it impossible for users to login to many websites. Here is an explanation of how to re-enable cookies in your browser. We are getting emails from quite a few of you on this issue.

Our website relies on cookies to reference your user ID and load your personal settings. Internet Explorer 6.x has changed the default handling of cookies resulting in a situation where many of the websites on the Internet will not work properly. To re-enable cookies, which are used by this site to recognize you when you login, you just need to change one setting in Internet Explorer.

Along the top of your screen you will see some menus. Select "Tools" and then the option labeled "Internet Options". You will then see a dialog window with tabs along the top. We are interested in the third tab (labeled "Privacy").

You will now see a slider. You should move this to the bottom until the text on the right says "Accept All Cookies". While this may sound ominous, please remember that until Internet Explorer 6 was released this was the default setting. Now the default is to only accept cookies from sites with a "Compact Privacy Policy". Unfortunately this standard, developed in part by Microsoft, is very new and not supported by many of the sites on the Internet including this one.

You should now click "OK" to save your changes. At this point cookies will now be enabled on your computer and you will be able to login and enjoy the tremendous membership benefits we offer.

Still Having Problems? Email Us at Support@UrbanMecca.com